RCG – Responsible Gambling Services

The course has been designed to satisfy the requirements of clause 51 of the Gaming Machines Regulation 2002. It requires all secretaries of registered clubs with gaming machines, all hoteliers with gaming machines, and employees of registered clubs and hotels whose duties include gaming machine activities to have completed a Responsible Conduct of Gambling course approved by the Casino, Liquor & Gaming Control Authority.Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.

ENTRY REQUIREMENTS

• There are no formal prerequisite academic or work experience requirements for this course; however you must demonstrate sufficient Language, Literacy and Numeracy skills to be able to successfully complete the training. You need to be skills tested prior to your practical training day. You must either come into one of our campuses and sit the skills test or receive and complete it by booking online or calling us to send you an online booking link. You can not conduct skills testing on the day of training and will not be admitted to training unless this has been completed on a day prior.
• Legislation prohibits people under 18 from being involved in gambling activities including the operating of an approved gaming machine, however training can be undertaken from the age of 15 and up.
• You need to provide us with photo identification at enrolment and prior to commencing your training. This can include a Drivers Licence, NSW Photo Card or Proof of Age Card or a Passport.

UPON SUCCESSFUL COMPLETION STUDENT WILL RECEIVE

• Nationally recognised Statement of Attainment in SITHGAM022 Provide Responsible Gambling Services.
• Liquor and Gaming NSW Interim Certificate. The Interim Certificate is used at a Service NSW Centre to obtain your Photo Competency Card.

COURSE DURATION

• 9.0 hours including admin, training & lunch break.

EQUIPMENT AND MATERIAL

All students will be provided with the required equipment and materials including the Student Manual.

COURSE LOCATION AND TIMINGS

Granville office: 9:00am to 5:00pm. Please refer to booking calendar for available dates.

• Please note Star Training does not have dedicated parking. It is suggested you take public transport for the day as we are only 2 minutes walk from the Granville train station. If you drive you will need to find a local paid parking solution.